Shahin Fard
Last updated: 15/11/2024
BORING STUFF

Terms and Conditions

About us

Compare.Parts is a website that allows users to compare prices of aftermarket and performance car parts across various suppliers. In addition to direct purchases from sellers on our marketplace, we also provide affiliate links to third-party websites where users may complete their purchases.

We do not provide financial or other advice in relation to the products or services compared, nor do we provide a recommendation or endorsement.

When it comes to our providers, we don’t choose favourites. We offer impartial and independent comparison and our results are ranked by relevance.

1. General

1.1 These Terms and Conditions apply to your use of the Compare.Parts website, which offers both direct marketplace transactions and affiliate links to third-party websites.

1.2 By using this website, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use this website. For transactions completed on third-party websites via affiliate links, you also agree to abide by the terms and conditions of those third-party websites.

1.3 By using this website to make a purchase or engage in any transaction, you confirm that you are at least 18 years old. Individuals under 18 years of age may use this website for browsing, researching, or other non-transactional purposes, provided they have appropriate parental or guardian supervision. Compare.Parts does not knowingly permit users under the age of 18 to complete transactions on the platform.

1.4 We may change these Terms and Conditions from time to time. We will notify you of any changes by posting them on our website. Any changes will apply to your use of this website from the date they are posted. If you do not agree with the amended Terms and Conditions, you are entitled to stop using this website at that time.

2. Definitions

2.1 “You” and “Your” means the person who proposes to use or is using this website.

2.2 “We,” “Us,” and “Our” means Compare.Parts, registered at 33a Cambridge Green, London, SE92AN, including its agents, and any other person or business to whom we may legally transfer our rights under these Terms and Conditions. You are entitled to stop using this website if we transfer our rights under these Terms and Conditions to a third party.

2.3 “Website” refers to the site on the world wide web located at Compare.Parts, including any pages or subdomains.

2.4 “Product or Service Provider” means the manufacturer, supplier, retailer, distributor, or provider of any product or service advertised on this website or made available via this website, including third-party websites accessed through affiliate links.

2.5 “Quote” refers to a price provided by a product or service provider for comparison with other quotes based on the information you have provided. We do not guarantee the availability, price, or terms of the product or service as you will need to deal directly with the product or service provider to complete a purchase, either through our platform or an affiliate link to a third-party website.

3. Use of this Website

3.1 By using this website, you agree that:

3.1.1 You will not engage in any activity that affects the integrity, security, or proper functioning of this website or causes harm, damage, or unreasonable inconvenience to other users, Compare.Parts, or its partners.

3.1.2 You will not gather, extract, download, reproduce, display, or advertise any material from this website on any other website, service, or platform, including but not limited to information relating to car part prices, whether such information was obtained using spiders, data mining, trawling, or other ‘screen scraping’ software or systems used to extract data.

3.1.3 You will comply with all relevant laws and regulations when using this website, including but not limited to those relating to intellectual property, data privacy, and prohibited transactions.

3.1.4 For affiliate transactions, you agree to abide by the terms and conditions of the third-party website to which Compare.Parts redirects you, and acknowledge that Compare.Parts holds no responsibility for the actions of these third-party websites.

3.2 If you breach any of the clauses in 3.1, we may take such action as we deem appropriate, including denying you access to the website, initiating legal proceedings, and disclosing relevant information to legal and regulatory authorities.

4. Your Obligations

4.1 You may use the Compare.Parts website for your personal use or, if you are a business user, for legitimate business purposes. Business users may use the platform either to:

  • Compare prices of products for business procurement or research purposes; or
  • Sell products on the Compare.Parts marketplace, provided they have an active seller account and comply with our seller terms and conditions.

4.2 It is your responsibility to ensure that all information you provide to us, or enter on this website, is complete, accurate, and up to date. Please verify all information before submitting it to ensure proper functionality and accurate results.

4.3 If you are completing a transaction directly on Compare.Parts, the Compare.Parts Terms and Conditions will govern your use of the platform. For any purchases made through affiliate links on third-party websites, you must also review and agree to the terms and conditions of those third-party websites, as Compare.Parts holds no responsibility for transactions completed outside of its own platform.

4.4 You must comply with all applicable laws and regulations when using Compare.Parts, including but not limited to those governing the sale or purchase of goods, data protection, and intellectual property.

5. Our Service

5.1 Compare.Parts provides a platform where users can:

  • Compare prices for aftermarket and performance car parts across various suppliers.
  • Purchase products directly through the Compare.Parts marketplace.
  • Access third-party websites through affiliate links to complete purchases.

5.2 While we provide price comparison services and access to various products, Compare.Parts does not offer financial, legal, or other advice. We also do not provide any recommendation or endorsement of the products, sellers, or service providers listed on our platform.

5.3 For Marketplace Transactions, all purchases are made directly with the sellers on Compare.Parts, and any issues regarding product availability, delivery, or quality must be addressed with the respective seller.

5.4 For Affiliate Transactions, Compare.Parts acts only as a referral service. Any purchases made via third-party affiliate links are governed by the terms and conditions of the respective third-party website. Compare.Parts holds no responsibility for the transactions or interactions on these third-party websites.

5.5 These Terms and Conditions, along with our correspondence, will be communicated in the English language.

6. Validity of Prices

6.1 Marketplace Transactions: Prices for products sold directly on Compare.Parts are set and managed by individual sellers. Sellers may update prices at any time. Compare.Parts does not control these prices. Users should verify the current price on the product page before completing a purchase to ensure accuracy and availability.

6.2 Affiliate Transactions: For products and services accessed via affiliate links, Compare.Parts updates the displayed prices daily at midnight based on data retrieved from the third-party websites. However, the final price is controlled by the third-party website, and may vary from the price shown on Compare.Parts. Users must click through to the product provider’s website to verify the final price and any special conditions before purchasing.

6.3 Prices, rates, and offers displayed on Compare.Parts are subject to change at any time by the product or service providers. We recommend users always verify the latest pricing on both Compare.Parts and any linked third-party websites before completing a transaction.

7. Responsibility for Content

7.1 We are responsible for ensuring that we accurately display product or service information on our website. We also take responsibility for statements of fact made by us and for protecting your data in accordance with applicable data protection legislation.

7.2 We will use our best efforts to provide a high-quality service and ensure that the website is free from viruses or harmful components. However, we are not responsible for computer viruses or other issues that may arise while using this website, which are beyond our reasonable control. We recommend that you use appropriate virus-checking software on your devices.

7.3 We are not responsible for any opinions, ratings, reviews, or other user-generated content posted on this website by third parties, including buyers, sellers, or external users.

7.4 Marketplace Sellers are responsible for the accuracy of the content they provide, including product descriptions, pricing, and availability. For Affiliate Transactions, the product or service providers and third-party websites are responsible for any errors or failings on their respective websites. They may have a separate duty of care to you, governed by their own terms and conditions.

7.5 You may have rights under English consumer law or other applicable legislation, in addition to these Terms and Conditions.

8. Intellectual Property

8.1 All information, data, and copyright material contained on this website, including any trademarks (whether registered or unregistered), trade names, brands, logos, and devices, belong to us or to parties whom we have granted ownership or permission to use such information, data, and/or copyright material. This includes the Compare.Parts® trademark, which is the property of Bravr Ltd, the legal owner of the Compare.Parts brand. You must not use, reproduce, or distribute such information or copyright material without written permission from us or the respective owner.

8.2 You may download or copy content and other downloadable items displayed on this website for personal, non-business use only (i.e., to assist with a purchasing decision), provided that you are not in breach of these Terms and Conditions.

9. Privacy Policy

9.1 We will comply with all applicable data protection legislation in force from time to time in respect of the personal data we collect from you.

9.2 We will also observe the terms of our Privacy Policy, which explains how we collect, use, and protect your personal data.

9.3 If you choose to purchase or inquire about a product or service through this website, your information may be passed to the relevant product or service provider to enable them to process your request. These product or service providers are subject to their own terms and conditions, and each provider may have its own privacy policy that differs from ours. You are encouraged to review their privacy policies when interacting with them.

10. Third Party Websites

10.1 This website contains links to websites operated by third parties. Some of these websites may carry our branding but are operated independently. The operation and content of these third-party websites are controlled by those third parties and are subject to their own terms and conditions. Compare.Parts does not accept responsibility or liability for the content, operation, or practices of any third-party website, as this is outside of our control.

10.2 Links to third-party websites are provided for your convenience only. The inclusion of any link should not be interpreted as an endorsement or recommendation by Compare.Parts of the site, its products, or services.

10.3 When purchasing a product or service from a third-party website, you should take the following steps:

10.3.1 Read and ensure that you understand the terms and conditions of the third-party website and any applicable terms for the product or service you are purchasing.

10.3.2 If necessary, seek independent advice to clarify your understanding of the third-party terms and conditions before making a purchase.

11. Termination

11.1 We may issue a warning, temporarily suspend, permanently suspend, or terminate your account or right to use this website at our sole discretion if you:

11.1.1 Substantially breach any of these Terms and Conditions;

11.1.2 Infringe, violate, or attempt to infringe or violate any rights of other users of this website and/or third parties in connection with this website;

11.1.3 Use this website to commit or attempt to commit a criminal offense, engage in any fraudulent activities, or violate any applicable laws or regulations;

11.1.4 Engage in behaviour that we deem harmful to the integrity, security, or operation of this website, its users, or our business partners, whether you are a business user or an end-user;

11.1.5 Participate in abusive, threatening, or harassing behaviour, including but not limited to inappropriate or offensive communications with other users, sellers, or any representatives of Compare.Parts.

11.2 We reserve the right to suspend or terminate accounts at our discretion for both business users and end-users without prior notice if we suspect fraud, abusive behaviour, or any other suspicious, harmful, or inappropriate activities.

11.3 If your account is suspended or terminated, you may not register a new account without our express written consent.

12. Jurisdiction and Enforceability

12.1 If any provision of these Terms and Conditions is held by a competent authority to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12.2 These Terms and Conditions, and any disputes or claims arising from or in connection with their subject matter or formation (including non-contractual disputes or claims), will be governed by and construed in accordance with the laws of England and Wales.

12.3 These Terms and Conditions apply solely between Compare.Parts and you. Unless otherwise expressly stated, no other person or entity has the right to enforce any of these Terms and Conditions under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

13. Complaints Procedure

We are committed to providing the best possible service to our users. However, we understand that issues may arise, and we want to ensure complaints are handled quickly and appropriately. To streamline the process, please review the following guidelines based on the type of complaint.

13.1 Complaints About the Website

If you have a complaint about the functionality of the Compare.Parts website, our blog, or any other general service provided by Compare.Parts, please contact us

For handling website-related complaints, our business hours are 9:00 AM to 6:00 PM, Monday to Friday, excluding Holidays.

To help us address your complaint efficiently, please include:

  • Your name and address,
  • A contact telephone number,
  • A description of the issue you’re facing.

We will acknowledge your complaint within 14 working days and provide a timeline for resolution.

13.2 Complaints About Sellers (Marketplace Transactions)

If your complaint concerns a product or service purchased through our marketplace (i.e., a Marketplace Transaction), you should contact the seller directly. Sellers are responsible for handling complaints related to their products, including issues of quality, delivery, or customer service.

To address any issues, please follow the seller’s specific complaint procedure as outlined in their terms and conditions.

In the event that the seller is non-responsive to your communications for a period of more than 7 days, you may escalate the issue by contacting Compare.Parts. While Compare.Parts is not responsible for resolving disputes between buyers and sellers, we will attempt to step in and facilitate communication between both parties.

Three Strikes Policy:

If a seller is non-responsive to complaints or issues on more than three occasions, we reserve the right to suspend or terminate the seller’s account under our Three Strikes Policy. Sellers who repeatedly fail to communicate or resolve issues may have their access to the Compare.Parts marketplace restricted or revoked.

13.3 Complaints About Partner Sites (Affiliate Transactions)

If your complaint concerns a product or service purchased via an affiliate link to a third-party website (i.e., an Affiliate Transaction), you must contact the third-party website directly. Compare.Parts provides links to partner sites for your convenience but is not responsible for the products or services offered by these partners.

Please visit the affiliate partner’s website and follow their specific complaints procedure for resolution.

Built by car enthusiasts, for enthusiasts, Compare Parts is the ultimate marketplace for car enthusiasts. 

Founded in 2008, we've been dedicated to bringing you the best in performance parts. Our marketplace offers top-quality car parts from leading brands worldwide, making it easy to compare car parts and find exactly what you need.
2008-2024 Bravr Ltd is a company registered in England and Wales | Company: 6045335 | VAT ID GB 917 288 301
"It's not the car you drive, it's the driver who drives the car"
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